Pisara Product Warranty

When you choose bathroom furniture, you want it to last. That is why Pisara bathroom furniture comes with a 20-year product warranty: 10 years automatically, plus an additional 10-year extended warranty when you register your product.

Warranty Terms

Applies to products purchased after 1 May 2026.

For products purchased before 1 May 2026 and made from Lamiwood material, see the terms of the 10-year warranty.

Kaluste Päivärinta provides a ten (10) year warranty for Pisara bathroom furniture and its components made from Pisara Pure furniture material, in addition to the rights provided under consumer protection legislation. The warranty period begins on the delivery date.

The customer may register the product, in which case the warranty period is extended to twenty (20) years from the delivery date.

What the Warranty Covers

The warranty applies to furniture and its components, including:

furniture and cabinet frames, front panels and doors
drawers and runner systems
hinges, fittings and handles
washbasins

What the Warranty Does Not Cover

The warranty does not cover:

parts that wear out or require regular maintenance, such as seals, lamps and tap aerators
scratches, discolouration or other wear caused by normal use
damage caused by accidents, impacts or freezing temperatures
damage resulting from use contrary to the instructions or from modifications made to the product

The warranty does not cover third-party products, such as taps, basin waste valves and towel warmers. These are covered by the respective manufacturer’s own warranty terms.

Electrical and lighting products available for the furniture are covered by a two (2) year warranty.

How the Warranty Works

Defective parts will be replaced with the same product or a corresponding product from the current range.

The extended warranty applies to the product itself. Installation and delivery costs, as well as other related costs, are compensated within the limits required by applicable legislation.

Warranty Conditions

The warranty requires that:

the installation and care instructions are followed
plumbing, water and electrical installations are carried out by a qualified professional in accordance with current regulations and standards
any manufacturing defect or transport damage is reported before installation

The warranty does not cover damage caused by accidents or freezing temperatures. The warranty becomes void if the products are used for purposes other than their intended use or if their structure is modified.

Extended Warranty Terms

The extended warranty is activated when you register your product in the Pisara online service.

The warranty must be activated within one month of product delivery.
When registering, we collect the customer’s contact details for warranty handling, customer service, and possible product and safety notifications.
The extended warranty requires marketing consent. By registering, you give your consent to direct marketing and other communications from Pisara, and you accept the terms of the extended warranty.
We may also send short customer surveys to help us improve our products and services. Responding to these surveys is part of the extended warranty terms. We may use customer feedback in our marketing, for example, on our website and in brochures.
We will never publish your name or contact details in connection with customer feedback without your separate permission.
We do not disclose your information to third parties or use it to market products from other companies.
You may withdraw your marketing consent and request the deletion of your data at any time. In that case, the extended warranty will end, and the standard 10-year product warranty will remain valid for the furniture.

Up-to-date contact details and instructions are available on our website: pisarafinland.fi.

Register Your Product

Product Registration Form

Download Warranty Terms

Pisara Pure Warranty Terms

For products with Pisara Pure as the core material, or products purchased after 1 May 2026
PDF | Updated 1 May 2026

10-Year Warranty (For products purchased before 1 May 2026)

If you purchased your Pisara furniture before 1 May 2026, or if it was made from Lamiwood furniture material, the product is covered by the previous 10-year warranty. You can find the terms below.

10-Year Warranty Terms

In addition to the rights based on consumer legislation, Opdeco provides an extended warranty of ten (10) years on the Pisara bathroom furniture and their parts from the date of delivery. A warranty of two (2) years applies to the electrical and lighting products available for the furniture.

The warranty covers the frames, front panels and doors, drawers and slide systems, hinges, fittings and pulls of furniture and cabinets, and the basins (excl. Tapwell basins where the manufacturer’s terms of warranty apply). The warranty does not cover products delivered by third parties, such as taps, drain stoppers, towel rails, etc. The manufacturers’ terms of warranty apply to these products.

The warranty does not apply to parts which normally wear out or need regular maintenance, such as seals, lamps, tap nozzles etc. The warranty does not cover scratches or other normal wear and tear caused by everyday use, nor any marks caused by damage.

Faulty parts are replaced with the same product or an equivalent product from the current range. The extended warranty only applies to the product itself. Installation and other costs are compensated within the boundaries of the law.

The warranty requires that the installation and maintenance instructions are followed and that all pipe, plumbing and electrical installations are carried out by a professional according to the valid regulations and norms. Should you detect any manufacturing defect or transport damage in the product, you must submit a notice of defect before installation and no later than 14 days after receiving the delivery.

The warranty does not cover damage caused by accidents or cold temperatures. The warranty becomes void if the products are used for a purpose other than the intended use or if any changes are made to their structure.